Shipping policy
Shipping Policy
At Sexeeg, we are committed to delivering your intimate wellness essentials with the utmost privacy, speed, and discretion. All orders are handled with strict confidentiality from our fulfillment center directly to your doorstep.
1. 100% Plain-Box Discreet Packaging
Your privacy is our highest priority. Every order is securely packaged in plain, unmarked, tamper-evident cardboard boxes or opaque mailers. There are no logos, no product names, and no adult descriptions visible anywhere on the outside of your package. The return shipping label will display a discreet logistics sender name.
2. Discreet Billing
To further protect your privacy, your payment transaction will appear neutrally on your banking or PayPal statement without referencing the nature of our products.
3. Shipping Rates & Delivery Estimates
- Free Worldwide Discreet Shipping: Available on all orders of $60 USD or more.
- Standard Tracked Shipping: A flat rate of $5.00 USD applies to orders under $60 USD.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States & Canada | 7 – 12 Business Days | Free over $60 / $5 under $60 |
| United Kingdom & Europe | 7 – 14 Business Days | Free over $60 / $5 under $60 |
| Australia & New Zealand | 8 – 14 Business Days | Free over $60 / $5 under $60 |
| Rest of the World | 10 – 18 Business Days | Free over $60 / $5 under $60 |
4. Order Processing & Tracking
Orders are processed and dispatched within 1 to 2 business days (excluding weekends and statutory holidays). As soon as your order has shipped, you will receive an automated shipping confirmation email containing your direct tracking number so you can monitor your package every step of the way.
5. Customs & International Delivery
International shipments comply with global cross-border regulations. Customs declarations are filed under discreet general categories (e.g., "Personal Massager" or "Silicone Wellness Device") to ensure seamless, delay-free clearance.
6. Contact Us
If you have any questions regarding your shipment, delivery status, or address modifications, please reach out to our client care team at sexeegoffice@gmail.com.